The 6 Coversations
Dissent is the cousin of diversity; the respect for a wide range of beliefs. This begins by allowing people the space to say "no". If we cannot say "no" then our "yes" has no meaning.
Each needs the chance to express their doubts and reservations, without having to justify them, or move quickly into problem solving. “No” is the beginning of the conversation for commitment. Doubt and "no" is a symbolic expression of people finding their space and role in the strategy. It is when we fully understand what people do not want that choice becomes possible. The leadership task is to surface doubts and dissent without having an answer to every question.